I have had several parts on my vehicle repaired over the course 4 months. Each time I had to work with the service department, I was always treated kindly. The name that stands out to me most is Vince. He was always initiating conversation with me and my little boy and making sure that we were comfortable by offering us something to drink or eat. He also would take it upon himself to make sure my car was repaired in a timely manner and to keep me updated on the status.  

When I got in my Hyundai Santa Fe this afternoon to head to the store, my check engine "ESC off" lights were on. I called your store immediately and talked with Glenn. He was extremely nice and showed his concern for my situation. He advised me to call the Hyundai towing service and that he would have the service department take a look at my vehicle on Monday. I asked Glenn if a loaner car would be provided. He said that the service department was closed but he would do what he could to locate a loaner for me. Glenn advised me later that he had a loaner for me and that I could pick it up today. Once I arrived at your dealership, Glenn provided me with my loaner car and reassured me my issue would be addressed first thing Monday morning. My experience with the towering service and with Glenn was very good. I felt that it was Glenn's goal to help me with my situation and that I feel comfortable through the entire process.