Reviews from Matthews, NC
(Show all)Erika S. of Matthews NC Reviews Keffer Hyundai
I want to say THANK YOU!!!! To Chip Conley- My sales person, who was honest, down to earth, and he isn't going to put you in a car that is out of your budget or that your going to be unhappy with, and definitely helped me through it all, JB, Kevin, Ed, and Cheryl. I can't say Thank You enough to everyone that helped me out getting a car. I was in a very difficult situation, and they helped me out tremendously. Everyone was so friendly, and extremely helpful and understanding. They really know what they're doing, and I just wanted to say again how much I appreciated all of their help. I will recommend you guys to anyone looking to buy a car with a great team behind them! They all had my best interest in mind, and did everything they could to make me feel at ease, and to have that great experience in buying a car for the first time without knowing what to expect. I think they all deserve a raise! They really treated me with the best care anyone could ask for. Thanks again!!!
Keffer Hyundai 2012-04-15
Erika S. of Matthews NC Reviews Keffer Hyundai
I want to say THANK YOU!!!! To Chip Conley- My sales person, who was honest, down to earth, and he isn't going to put you in a car that is out of your budget or that your going to be unhappy with, and definitely helped me through it all. I can't say Thank You enough to him, and everyone that helped me out getting a car. I was in a very difficult situation, and he helped me out tremendously. Chip really knew what he was doing, and I just wanted to say again how much I appreciated all of his help. He had my best interest in mind, and did everything he could to make me feel at ease, and to have that great experience in buying a car for the first time without knowing what to expect. I think he deserves a raise! He really treated me with the best care anyone could ask for. Thanks again!!!
Keffer Hyundai loves to hear feedback from our guests. We will certainly share your thoughts with our team. We really appreciate you!
Keffer Hyundai 2012-04-15
John & Cheryl D. of Matthews NC Reviews Keffer Hyundai
When the JB, the Sales Manager called us to let us know they were having a difficult time finding the exact car we wanted, we were a little disappointed. But then he was excited to let us know he just received three 2013 model vehicles that had everything we were looking for but just not in the color we wanted. When we hurried to the dealership, the 2013 Desert Bronze Elantra with black interior was beautiful. Chip was very helpful, patient and I believe he even stayed later in the evening than he wanted to so he could be sure we knew how all the instruments in the car worked. We will certainly send referrals and if ever in the market for another car, wouldn't hesitate to go back to Keffer and visit Chip!!
Thank you for sharing your thoughts regarding your experience at Keffer Hyundai. We look forward to seeing you again in the future. Please don't hesitate to contact if there is anything else we can do for you.
Keffer Hyundai 2012-03-15
Lisa G. of Matthews NC Reviews Keffer Hyundai
Marriann Taylor is the best. She has helped answer questions and is very pleasant to deal with.
Thank you for helping to make Keffer Hyundai a "World Class" dealership. We appreciate your feedback and want to do everything we can to improve upon your experience.
Keffer Hyundai 2012-02-27
Donnie S. of Matthews NC Reviews Keffer Hyundai
Marianne Taylor is awesome. She has been a god send everytime we have been to the showroom. Love her and look forward to dealing with her again.
Thank you so much for your business. We are fortunate to have customers like you and will do everything we can to live up to your expectations.
Keffer Hyundai 2012-02-27
Megan S. of Matthews NC Reviews Keffer Hyundai
Everytime we have our car serviced at Hyundai Marianne Taylor is always so helpful with getting answers to our questions and getting us to the right person.
From the entire staff at Keffer Hyundai, we can't thank you enough for your time and for your feedback about our dealership. We take your comments very seriously and will continue to improve our services for guests like you in the future.
Keffer Hyundai 2012-02-27
Lisa G. of Matthews NC Reviews Keffer Hyundai
Marianne Taylor will be the reason I will be back. She is professional and very easy to deal with. She is an asset for Keffer.
It was our pleasure to assist you with your purchase at Keffer Hyundai. We look forward to seeing you in our service department for your first oil change. Don't forget to to ask for your free car wash too!
Keffer Hyundai 2012-02-27
Kelly P. of Matthews NC Reviews Keffer Hyundai
Thank you for helping to make Keffer Hyundai a "World Class" dealership. We appreciate your feedback and want to do everything we can to improve upon your experience.
Keffer Hyundai 2011-12-19
Richard B. of Matthews NC Reviews Keffer Hyundai
Our salesperson was Chip Conleg and Glenn Hildreth was the sales manager and Cheryl Goode was the customer relations person. We have never dealt with a more professional group of people. They were ALL great. My wife worked for a auto dealership for 5 years in customer relations and she has nothing but praise for the way everyone worked together to make the deal an enjoyable one. We will recommend Chip, Glenn, and Cheryl in Keffer Hyundai on Independence Blvd to anyone that is looking to buy a car. The car that we bought was a 2009 Hyundai Sonata and it drives and is as comfortable as a 2011. We love it and it was exceptionally clean inside and outside.
Thank you for sharing your thoughts regarding your experience at Keffer Hyundai. We look forward to seeing you again in the future. Please don't hesitate to contact if there is anything else we can do for you.
Keffer Hyundai 2011-11-11
Harold M. of Matthews NC Reviews Keffer Hyundai
Best service I have EVER had at a dealership. Vince made me feel welcomed and took care of me immediately. I had an 11:30 appointment and drove away at 12:30. Not bad for a dealer. No pressure to sell me anything else. I have two Elantras, a 2011 and a 2012 and plan to bring the other one in for service tomorrow.
It would be nice if they vaccumed out the inside. Just a suggestion.
Keffer Hyundai 2011-10-18
Phyllis N. of Matthews NC Reviews Keffer Hyundai
Jimmy was great. Not pushy but very helpful.
I would recomend him very highly to anyone looking for a car.
Thanks Jimmy
Keffer Hyundai 2011-08-31
Randy L. of Matthews NC Reviews Keffer Hyundai
Vince is the best. He always helps me get the right service to keep our Santa Fe in tip top shape. Appointments are very helpful & I liike being able to schedule ahead of time.
RL
Keffer Hyundai 2011-08-19
Melissa W. of Matthews NC Reviews Keffer Hyundai
Keffer Hyundai 2011-08-05
Customer from Matthews says "Thanks for great service!"
Thanks for great service! Mariann is always ready and willing to help every time I have a question or etc..... Doing a great job!
Keffer Hyundai 2011-07-31
Lindsey from Matthews says "friendly whenever I come in!"
Service department at Keffer Hyundai always does a great job..Mariann and Beverly are always so friendly whenever I come in!
Keffer Hyundai 2011-07-31
Review by Marc Bostancic (Matthews, NC)
on July 22, 2011
I purchased a Lexus from Chip on July 21st. He greeted me warmly, answered all my questions honestly and was a total professional. The sales process seemed very transparent from the carfax to other information about the vehicle. He quickly processed the necessary paperwork, and politely carried the conversation while I waited over 35 minutes for the Sales Manager.
Keffer Hyundai 2011-07-22
Review by Mike Nadel (Matthews, NC)
on July 12, 2011
I probably would have given the total experience 4 1/2 stars but that wasn't an option ... and the good service I received from my salesman Josh Goodin led me to make this a 5 rather than a 4.
I've bought two new Hyundais at Keffer since February. Josh is a courteous, dedicated salesperson who works hard to help you get the car you want.
On my first purchase, a 2011 Santa Fe, I already had the vehicle and price chosen because I asked their manager over the phone to match a competitor. So it was a very easy deal to complete.
On my most recent purchase, a 2012 Accent, I had a car to trade and there was a little more back-and-forth than I'd have liked. I ultimately got what I considered a fair price, but not before I had to threaten to leave the dealership. Because of this, I spent about an hour more doing the deal than I'd have liked.
All in all, however, given the fun-as-root-canal feeling that are most car-buying experiences, my purchases at Keffer went well.
Keffer Hyundai 2011-07-12
Review by Barbara & Keith Wilson (Matthews, NC)
on July 11, 2011
Josh Goodin was the salesperson that we dealt with at Keffer and he was excellent. Very informative and in no way "pushy"--we could not be more pleased with our experience in purchasing our Sonata. Josh went over everything concerning the instrument panel and all the different features of the car. Would not hesitate and have already recommended Josh to friends that are thinking of purchasing a Hyundai. Love my car!!!
Keffer Hyundai 2011-07-11
Review by Robin Goulet (Matthews, NC)
on July 11, 2011
I had an excellent experience purchasing my 2011 Hyundai Tucson. Honestly, I probably would not have purchased this vehicle if it wasn't for our salesman, Josh Goodin. He was friendly and did a good job selling us on this car, without being pushy. I love my new vehicle and would recommend going to see Josh to anyone considering buying a car. Thanks!
Keffer Hyundai 2011-07-11
Review by Beverly R Shore (Matthews, NC)
on June 1, 2011
I have always been a Toyota car owner (30 years) and someone said - GO TO KEFFER HYUNDAI... I came home with an awesome car - awesome price - and most of all - awesome people. I went in to start looking for a car and Dustin made it easy. . . The Sales Manager, John St. George was so friendly and accommodating, as was Glenn Hildreth. I was approached several times to make sure all was okay and with a very tight budget I was certain I wouldn't get the car I wanted and I DID! I left there realizing I will definitely go back to this dealership and have already told several people in my workplace what a pleasant experience it was! Thank you Dustin, Glenn and John and all your staff!
Keffer Hyundai 2011-06-01

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