Reviews from Charlotte, NC
(Show all)Paul G. of Charlotte NC Reviews Keffer Hyundai
My Wife and I have been Hyundai owners for about 10 years now. We have had various different salesman in several different states over the years but none were as fabulous to work with as Scott Cramblitt at the Keffer store in Matthews. Scott is by far the best salesman we have dealt with. He was very knowledgable on the company, all the different models and features available. He was very friendly, made us feel very welcome right from the start. He was just a pleasure to work with. We will be back in a couple of months to buy another car from Scott. He took the time to show my wife all the new techie features that came on her new Sonata which was much appreicated and something not all sales people take the time to do. It made her mother's day. Thanks again!!
Keffer Hyundai 2012-05-12
J P. of Charlotte NC Reviews Keffer Hyundai
Chip was very helpful and timely.
Keffer Hyundai 2012-05-05
John C. of Charlotte NC Reviews Keffer Hyundai
My experience at Keffer was great as far as my trade-in goes. I was at the dealership last Saturday to have some repairs on my 2010 Genesis Coupe, as I was waiting, I thought I would look around the lot to see the new and pre-owned cars. I was approached my Davian Robinson as he was showing another customer some cars. I liked that he was not pushy and said he was available if I had any questions. I had a few set backs with the service department before, so I e-mailed the owner about my concerns in which I shared with Davian. I got a chance to speak to the owner, after I learned that he was in the dealership that day. Mr. Moser listened to my concerns and was willing to address my issues. I was so impressed with him and Davian that I decided to trade my car in for another one. Davian was real helpful and professional, and help me out with everything, this was the easiest car deal I ever had. I will shop Keffer again, for my next Hyundai. I will be looking for Davian as my salesman again. I would rate his service as a 10.
John Colwell
It really makes our day here at Keffer Hyundai when we know we have met our standards for customer service, as well as yours. Thank you for taking the time out of your day to leave us some feedback about how we are doing.
Keffer Hyundai 2012-05-04
Brandon W. of Charlotte NC Reviews Keffer Hyundai
Keffer Hyundai 2012-04-29
Chelsea S. of Charlotte NC Reviews Keffer Hyundai
My salesperson, Stuart Phelps, was great and still is! He calls to check in and has followed up with everything he said he would, like sending me the extra key to my Sonata. This was my first car-buying experience and it went very well. I was naturally a little nervous, but Stuart was very friendly and not pushy, and helped make it a great experience for me. I got a great deal and I love the car, and I would recommend Keffer Hyundai, and especially Stuart to anyone looking to buy a car. I purchased a certified pre-owned car and couldn't be happier! Hyundai has a great warranty, which carries over as the remainder of the original warranty when you buy CPO. I highly highly highly recommend Stuart! You won't be dissappointed; he is very laid back and makes everything as easy for you as possible!
Keffer Hyundai 2012-04-25
Bill L. of Charlotte NC Reviews Keffer Hyundai
From the entire staff at Keffer Hyundai, we can't thank you enough for your time and for your feedback about our dealership. We take your comments very seriously and will continue to improve our services for guests like you in the future.
Keffer Hyundai 2012-03-31
Marcelo P. of Charlotte NC Reviews Keffer Hyundai
Enter your review here This was the best car buyng experience yet. Great service my sales person and his staff did everthing they could and I now have a brand new car which I love.Also I appreciate that I was not in the dealership all day.They even brought back another car that I had been deciding on back to that dealership so I did not lose anytime from work. I would reccomend Chip and Keffer to anyone.Thank You so Much..
Thank you for helping to make Keffer Hyundai a "World Class" dealership. We appreciate your feedback and want to do everything we can to improve upon your experience.
Keffer Hyundai 2012-03-30
Lucy B. of Charlotte NC Reviews Keffer Hyundai
Stuart Phelps was a Great person to work with. We spent about and three hour and a half with Stuart and found him very proffessional and knowledgeble about all the Hyundai products. He took as much time as necessary and answered all of our questions with the utmost courtsey and patience. He understood where I was coming from, and my expectations. He help me purchase the car I wanted, and I appricate all of his hard work to meet me in the middle to get what I wanted. I would recommend working with Stuart Phelps and Kevin Martin. Kayla was very kind as well.
From the entire staff at Keffer Hyundai, we can't thank you enough for your time and for your feedback about our dealership. We take your comments very seriously and will continue to improve our services for guests like you in the future.
Keffer Hyundai 2012-03-26
NORMAN S. of Charlotte NC Reviews Keffer Hyundai
Excellent Buying Experience! 5 out of 5 stars! After carefully doing my research on a variety of hybrids on the market, I decided to come test drive and focus my search on the 2012 Hyundai Sonata Hybrid. I called the dealership but the vehicles were not available on the market yet. But a week later, Crystal Cranford called me back telling me the 2012's had arrived right off the truck, and she promptly scheduled my test drive with no pressure, to see if I even liked it. She gave me all the insight to buying a hybrid, since I never had owned one. She was very professional, knew all about the vehicle, took her time to show me all the features, technology, and comparisons & packages. I took her on an in depth test drive, because I completely wanted to test the braking, acceleration and functionality of the car, which she didn't mind (Hope I didn't make her sick driving LOL). She let me take the car through the paces and test drive it with my wife and 2 year old to make sure it was a good fit. She was patient to let me install a car seat into my test drive. (LOL, thanks for being patient with a dad, Crystal). But Crystal and Keffer was professional and very nice throughout the entire buying process. Didn’t feel any real preasure, more of that southern hospitality charm which is needed at many places today. More of a professional, no rush, and let’s just have a conversation about what you need and what you are looking for in a new car, style buying experience. They gave me good deal on my trade in, and earned my business through answering my questions, and helping me, and I put them to the test testing their knowledge, which they did know their stuff and specs of the vehicle. (I've been to dealers where I knew 80 times more than the sales person about the car, which isn't good). So Crystal was very knowledgeable, walked me through all aspects of the car, including the warranty and the hybrid battery warranty that was implemented on the 2012 hybrids this year. Overall, Crystal and the staff went the extra mile to accommodate me in my buying experience, and worked with me, and helped work with me on a good deal, good price and the car with all the featured I specified. So I thank Keffer for that. You are a great dealership, and you can feel that aura right when you walk in (unlike other dealers, where you get stares or get surged like a flock of seagulls). Keffer is clean, tidy, modern and everyone was kind from the moment I walked in the door, down to the receptionist by the front door. It’s the people that make the difference! Keffer has some good quality people for sure! One thing I do commend Keffer on, is not putting the silly logo right on the back tailgate like Bob Mayberry does, YUCK, I can’t stand that. Keffer does a classy license plate frame, and kept it clean, no horrible badge-ing of cars (well not on mine), so keep that up, keep is classy don’t put horrible badge-ing on your cars. Just drive around town and look at the Bob Mayberry sonatas, they look horrible, because of the HUGE Bob Mayberry logo slapped to the back. Keffer, keep it classy J ! Keffer is very professional down to the finest detail, and I commend you for that. Another tip, was they took me on a tour of the service department and showed me around the dealership, so they want a relationship, which is good (Other dealers keep you away from the service department, but I was impressed they showed it to me). I will be back in a few years, to purchase another one!! Thanks so much for the wonderful buying experience. If you need a good sale person who is smart, will go the extra mile for you and a pleasure to work with Crystal is awesome, so I highly recommend her! Thanks!!
Thank you for helping to make Keffer Hyundai a "World Class" dealership. We appreciate your feedback and want to do everything we can to improve upon your experience.
Keffer Hyundai 2012-03-14
Larry T. of Charlotte NC Reviews Keffer Hyundai
Needed to find a car for my daughter. Worked with Rick, Jeff and Niles. Excellent experience – no pressure, just a professional approach and fair price on the car. They were great to work with – I would have no hesitation doing business with them again in the future.
At Keffer Hyundai, we're proud to be your Auto Dealer of choice. We know there are a lot of choices and we appreciate you choosing us. Thank you for your feedback.
Keffer Hyundai 2012-03-11
Cindy S. of Charlotte NC Reviews Keffer Hyundai
This is our first visit to a Hyundai dealership. We knew little to nothing about the Hyuandai vehicles other than what we read about. We spent about an hour and a half with Jimmy Knox and found him to be very professional and knowledgeable about all of the Hyundai products. He took as much time as necessary and answered all of our questions with the utmost courtesy and patience. If we do decide to purchase a Hyundai vehicle we only deal with Jimmy Knox.
Thank you so much for your business. We are fortunate to have customers like you and will do everything we can to live up to your expectations.
Keffer Hyundai 2012-02-29
Jillian C. of Charlotte NC Reviews Keffer Hyundai
Chip Conley was a great person to work with. He understood where I was coming from, and my expectations. He helped me to purchase the car that I wanted, and I appreciated all of his hard work to meet me in the middle to get what I wanted. I would recommend working with Chip for a new vehicle.
Keffer Hyundai loves to hear feedback from our guests. We will certainly share your thoughts with our team. We really appreciate you!
Keffer Hyundai 2012-02-28
Mercado W. of Charlotte NC Reviews Keffer Hyundai
It was a great pleasure working with Jimmy Knox. I found him to be quite knowledgeable of the Hyundai product. I came to look at a Veloster. However, they did not have any. As Jimmy Knox found out the size of my family, he was able to come up with a nice black Hyundai Sonata to fit my family's needs. I will buy all future cars from Jimmy Knox at Keffer Hyundai.
Thank you so much for your business. We are fortunate to have customers like you and will do everything we can to live up to your expectations.
Keffer Hyundai 2012-02-18
Sean C. of Charlotte NC Reviews Keffer Hyundai
This my first Hyundia car and I hope to enjoy the handling of the vehicle. This is a 2010 Elantra, I was somewhat pleased with sales, however, I will see how everything work out. Maybe in the future I will purchase another car. Sales Person Jimmy knox, Sherrell was very helpful. Thank you Sean Chaffin.
Keffer Hyundai loves to hear feedback from our guests. We will certainly share your thoughts with our team. We really appreciate you!
Keffer Hyundai 2012-02-11
Joy B. of Charlotte NC Reviews Keffer Hyundai
I just got my 2nd Genesis from Keffer Hyundai. I love this car and I love this dealership. Rick Spicer was my awesome sales rep for the 2nd time and Glenn Hildreth is one of the most helpful managers I have ever encountered! The two of them made this such a wonderful experience..which is want you want when you are buying a dream car. Honestly...they treat me & my husband like family every time we walk through the door of the dealership. I would recommend that any one who is looking for a new or used car of any kind...first consider looking at Keffer Hyundai. You will not need to waste your time anywhere else. These cars drive and handle like top of the line luxury cars with a fraction of the cost. Do yourself a favor and buy a Hyundai from Keffer....
Your comments mean a lot to us. Our goal is to improve our service to valued clients like you and we will do everything we can to make Keffer Hyundai the best it can be.
Keffer Hyundai 2012-02-10
Dorothy F. of Charlotte NC Reviews Keffer Hyundai
Keffer Hyundai loves to hear feedback from our guests. We will certainly share your thoughts with our team. We really appreciate you!
Keffer Hyundai 2012-02-08
Angel S. of Charlotte NC Reviews Keffer Hyundai
Keffer Hyundai loves to hear feedback from our guests. We will certainly share your thoughts with our team. We really appreciate you!
Keffer Hyundai 2012-02-08
Mark H. of Charlotte NC Reviews Keffer Hyundai
How do I describe my time with Scott Cramblitt at Keffer Hyundai?
Warm, friendly, attentive and personable just to name a few. Everytime I go into the dealership I know I'm going to be greeted with a warmth that you'd only expect from an old friend. If i had to pick out one thing that makes me appreciate Scott so much it would have to be the way he saw the moment we met that the Hyundai Accent GS 2012 1.6ltr was the perfect car for me. Without him........who knows.......I could have still been driving a PT loser.
We are grateful for your time and your feedback. We look forward to serving you now and in the future. We would be honored to serve your friends and family as well.
Keffer Hyundai 2012-02-06
Roberta C. of Charlotte NC Reviews Keffer Hyundai
The purchasing experience with Jimmy Knox was very personable and professional. My husband and I were treated with respect and dignity. We look forward to a continued relationship with Keffer Hyundai.
Thank you for helping to make Keffer Hyundai a "World Class" dealership. We appreciate your feedback and want to do everything we can to improve upon your experience.
Keffer Hyundai 2012-02-06
Marcos A. of Charlotte NC Reviews Keffer Hyundai
My experience at Keffer Hyundai was amazing because of one man, my man, Jimmy Knox! If I ever need another car I will come to Keffer Hyundai and get attended by Mr. Knox.
Keffer Hyundai has the best customers in the industry. Your thoughts are truly appreciated and will be shared with our team. We appreciate you and the time you have spent with us.
Keffer Hyundai 2012-02-04

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