Amy B. of Charlotte NC Reviews Keffer Hyundai

by Amy Bost (Charlotte, NC) on January 3, 2012
Department: Sales

We had previously purchased two new hyundai elantras from Keffer with Tom Mills as our salesperson so when our daughter totaled our '03 elantra we went back to Tom for a replcement. He went above and beyound to help us in our search. We did purchase a used car with his help and can't thank him enough.

Our reply

At Keffer Hyundai, we're proud to be your Auto Dealer of choice. We know there are a lot of choices and we appreciate you choosing us. Thank you for your feedback.

Lindsay T. of Charlotte NC Reviews Keffer Hyundai

by Lindsay Treece (Charlotte, NC) on January 2, 2012
Department: Sales
Chip Conley was fabulous! He really went the extra mile in every aspect of the sales process and I couldn't be happier. He was able to find the color that I wanted for my 2012 Sonata and just did an amazing job with everything. I will definitely be sending anyone and everyone to see him at Keffer Hyundai! Great follow up and customer service!
Our reply

Thank you so much for your business. We are fortunate to have customers like you and will do everything we can to live up to your expectations.

Carrie C. of High Point NC Reviews Keffer Hyundai

by Carrie T. Cornette (High Point, NC) on January 2, 2012
Salesperson: Jimmy Knox
Department: Sales

For many years we have believed that what we have always known as "customer service" no longer existed no matter what you were dealing with. We are pleased to find that especially with our sales person, Jimmy Knox, and everyone we dealt with at Keffer Hyundai we were able to experience a true sense of service again. Everyone we came in contact with was professional, courteous and knowledgable. We will definitely recommend this sales person and this dealership. Carrie & Harold Cornette   

Our reply

Keffer Hyundai has the best customers in the industry. Your thoughts are truly appreciated and will be shared with our team. We appreciate you and the time you have spent with us.

Larry H. of Albemarle NC Reviews Keffer Hyundai

by Larry J Hinson (Albemarle, NC) on January 1, 2012
Department: Sales

Dustin Speights was the model salesperson.  He was very knowledgeable and answered all of our questions.  He never pressured us in anyway, which we appreciated very much.  During the negotiating process we felt Dustin was trying to help us arrive at a price that suited our budget.  We were happy to drive a new Santa Fe home.  We would highly recommend Keffer Hyundai to all of our friends.

Larry & Brenda Hinson

Our reply

Thank you for sharing your thoughts regarding your experience at Keffer Hyundai. We look forward to seeing you again in the future. Please don't hesitate to contact if there is anything else we can do for you.

Maegan J. of Charlotte NC Reviews Keffer Hyundai

by Maegan Jones (Charlotte, NC) on December 27, 2011

I have been very pleased with my experience at Keffer Hyundai.  Their entire staff especially my sales associate Chip Conley were very helpful and informative during the entire process.  I am so glad that Chip and Keffer were a part of my first car buying experience! Thanks Guys.

Our reply

We are grateful for your time and your feedback. We look forward to serving you now and in the future. We would be honored to serve your friends and family as well.

Kelly P. of Matthews NC Reviews Keffer Hyundai

by Kelly Parks (Matthews, NC) on December 19, 2011
Department: Service
Vince has been a wonderful service representative. His demeanor is always cheerful and he is willing to take the time to meet the needs of the customer.
Our reply

Thank you for helping to make Keffer Hyundai a "World Class" dealership. We appreciate your feedback and want to do everything we can to improve upon your experience.

Oriana M. of Charlotte NC Reviews Keffer Hyundai

by Oriana Morgan (Charlotte, NC) on December 15, 2011
Department: Sales

My fiance and I had a great experience with salesperson Chip Conley and everyone that we worked with at Keffer Hyundai. Chip was knowledgable, professional, and courteous. He answered every question we had, and established trust by recommeding a car and plan to meet our budget. I previously owned a Hyundai and am happy to have remained in the Hyundai family. Thank you Chip and the rest of the staff at Keffer for having made this process simple and worry free.  We are very pleased with the new car and your service!

 

Our reply

It was our pleasure to assist you with your purchase at Keffer Hyundai. We look forward to seeing you in our service department for your first oil change. Don't forget to to ask for your free car wash too!

Mike B. of Charlotte NC Reviews Keffer Hyundai

by Mike Britt (Charlotte, NC) on November 25, 2011
Department: Sales
Chip Conley He was very knowledgable about the various models and the differences. We would surely buy another car from him.
Our reply

From the entire staff at Keffer Hyundai, we can't thank you enough for your time and for your feedback about our dealership. We take your comments very seriously and will continue to improve our services for guests like you in the future.

Michael H. of Charlotte NC Reviews Keffer Hyundai

by Michael Hale (Charlotte, NC) on November 18, 2011
Salesperson: Joseph Speights
Department: Sales

Great car buying experience with Dustin and all of the Keffer staff!  I had decided to get another vehicle, and after doing research on dealerships had decided to start at Keffer.  Already picked out the 2009 Santa Fe I was wanting from Keffer's excellent website, and was just going in to test drive/purchase it.  Dustin showed me the SUV, we  took it for a quick test drive, and started the process.  I think it took a total of 2 hours to complete the deal.  Will tell everyone I know to start their car buying experience at Keffer!


Our reply

Thank you for helping to make Keffer Hyundai a "World Class" dealership. We appreciate your feedback and want to do everything we can to improve upon your experience.

Richard B. of Matthews NC Reviews Keffer Hyundai

by Richard E Belk (Matthews, NC) on November 11, 2011
Department: Sales

Our salesperson was Chip Conleg and Glenn Hildreth was the sales manager and Cheryl Goode was the customer relations person. We have never dealt with a more professional group of people. They were ALL great. My wife worked for a auto dealership for 5 years in customer relations and she has nothing but praise for the way everyone worked together to make the deal an enjoyable one. We will recommend Chip, Glenn, and Cheryl in Keffer Hyundai on Independence Blvd to anyone that is looking to buy a car. The car that we bought was a 2009 Hyundai Sonata and it drives and is as comfortable as a 2011. We love it and it was exceptionally clean inside and outside.

Our reply

Thank you for sharing your thoughts regarding your experience at Keffer Hyundai. We look forward to seeing you again in the future. Please don't hesitate to contact if there is anything else we can do for you.

Massoud T. of Charlotte NC Reviews Keffer Hyundai

by Massoud Tafazzoli (Charlotte, NC) on November 9, 2011
Department: Service

 Keffer HYUNDAI has been the best experience for our family in buying a new car. The sales staff, especially Glen, confirms our satisfaction with our Sonata every time he sees me in the service area. It means a lot and I believe thay really care and do not forget you after selling the car to you. They make you feel like your car is like their own. The service department with the leader-ship of service director (Shawn) has been the most helpful and satisfactory experience I have ever had in going to a dealership service since buying my first new car (BMW) more than 20 years ago. I have recommended Keffer Hyundai to my neighbors and I am proued to say that two of them have bought their Hyundai from Keffer and I believe they are as satisfied and happy with their purcahase and service experience as I am.

Thanks and Keep up the good work,   Massoud 

      

Our reply

From the entire staff at Keffer Hyundai, we can't thank you enough for your time and for your feedback about our dealership. We take your comments very seriously and will continue to improve our services for guests like you in the future.

Harry F. of Charlotte NC Reviews Keffer Hyundai

by Harry Ferguson (Charlotte, NC) on November 5, 2011
Department: Service

I was very happy with the service on my Sonata. Fast, the job got done right, and no price "surprises." Am glad to recommend.

Our reply

Thank you for sharing your thoughts regarding your experience at Keffer Hyundai. We look forward to seeing you again in the future. Please don't hesitate to contact if there is anything else we can do for you.

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